Frequently Asked Questions
How does KnotZero actually work?
The contoured silicone shape applies firm, sustained pressure on trigger points in your trapezius, levator scapulae, and suboccipital muscles. You lie on it for 10 minutes — gravity and the shape do the work. No batteries, no electronics, no app required.
How long until I feel results?
Most customers feel immediate relief after the first 10-minute session. Lasting improvement typically shows up within 7–14 days of daily use.
How often should I use it?
10 minutes, once or twice a day. Morning and evening work best.
Who is KnotZero for?
Anyone with chronic upper-back, neck, or shoulder tension — desk workers, side sleepers, drivers, gamers, and parents. Popular with people who have tried massage guns and foam rollers without lasting results.
Who shouldn't use it?
If you have an acute spinal injury, recent neck surgery, severe osteoporosis, or are pregnant, talk to your doctor first. KnotZero is a wellness tool, not a medical device.
Will it hurt?
The first few uses can feel intense as the muscle releases. That is normal — same sensation as a deep-tissue massage. Within 3–5 sessions most people describe it as deeply relaxing.
What is it made of?
Medical-grade silicone. Latex-free, BPA-free, washable with soap and water.
How long does shipping take?
7–14 business days to the US, UK, and EU. 10–21 days elsewhere. Free shipping on every order. Tracking link sent as soon as it ships.
What is your return policy?
60-day money-back guarantee. If KnotZero doesn't release your knots, send it back for a full refund. No questions, no restocking fee.
Do you ship internationally?
Yes — worldwide with free shipping. Customs duties may apply depending on your country.
How do I clean it?
Warm water and mild soap. Air dry. Avoid harsh chemicals.
Can I use it on my lower back or legs?
Yes — many customers use it on the lower back, glutes, hamstrings, and IT band.